Studio di Consulenza Aziendale Marco Kastner

... partner delle aziende che vogliono crescere

Studio di Consulenza Aziendale Marco Kastner: Privacy Notice

(redact and available only in English)

We value the personal information you provide to us and wouldn’t want to use your personal data in a way that you wouldn’t expect. This Privacy Notice explains how we protect your privacy and how you control the use of your personal information. By using this website, you agree to the terms and conditions of this Privacy Policy and consent to our collection, use and disclosure of your personal information in the manner set out below.

Having read this information, if you want to change the way in which we use your data or if you have a question about how your personal information is used please contact the Data Controller Marco Kastner using the methods below:


Postal address:

Via A. Volta 4
22036 Erba CO

Where and how we collect your personal information

We collect personal information about you in several ways:

  • When you contact us via phone, email or another route

  • When you register with us via a social media account

  • When you browse our website

  • When you open any marketing emails we send you

We also collect your personal information from other organizations and sources, for example when you contact us through a social media company such as Facebook, Twitter, or LinkedIn. When providing information to us via these channels you should check these companies’ privacy policies and settings to understand how they use your personal information.

Data are processed and stored in Via Volta 4, 22036 Erba CO, Italy

What personal information do we hold about you?

We will normally hold the following information about you:

  • Your name

  • Your contact details

  • Your bank details (if you are a supplier)

We don’t collect date of birth information, and neither we collect special data, i.e.

  • Racial or ethnic origin

  • Political opinions

  • Religious and philosophical beliefs

  • Trade Union membership

  • Genetic data

  • Biometric data uniquely identifying natural person, and

  • Sex life and sexual orientation

When you visit our website, we may collect the following information automatically:

  • Technical information, including the IP address used to connect your computer to the Internet, your login information, the browser you’re using, time zone setting, browser plug-in types and versions, the operating system and platform you are using;

  • Our website used AWstats to note information about anyone that views our site. AWstats uses a cookie that collects anonymous traffic data. We will not use the website to track or collect personally identifiable information of Internet users. You can find out more about AWstats at

While we mainly use the personal information that you provide to us yourself we may sometimes use other public sources of information about our customers and enquirers where you have given you permission for your data to be shared.

We do this to help us understand more about our customers and to ensure that our public messages are relevant and to make sure that the marketing information we send you, with your consent, is also relevant. We take great care in sourcing this information but if you prefer us not to use your data in this way then please let us know by contacting

Cookies: How we use them

Our aim is to continually improve the experience you have when you visit our website. As part of this process we use cookies. Cookies are small text files containing information about your browsing session (e.g. which pages you visited) which are located in your browser directory.

We use different types of cookies and each has a specific function. Some cookies are essential to the working of the website and allow you to navigate easily from page to page. Other non-essential cookies allow us to analyze how you use our site, which enables us to make decisions about how best to improve the website design and functionality to fit your future needs.

We will not store personally identifiable information such as address details in the cookies we create. All data collected using a cookie will be anonymous and will not hold specific knowledge of who a visitor is.

Usually web browsers are set to accept cookies. If you have visited this site, however, and did not want cookies to be used, please exit the site and use your browser tools settings to delete the cookies. If you do this and revisit this site, cookies will again be set unless you change your browser settings to reject cookies.

We are committed to complying with legislation changes for storing information on a user’s computer or mobile device. We aim to be honest and clear about your privacy when using our website.

Our legal basis for using your personal information

The following are three different legal bases that we rely on to use your personal information:

  1. Contract —Most of the information we collect from you is necessary to allow us to fulfill our contract with you or to enter into a contract with you e.g. we may need to contact you for usual business correspondence or we might be able to raise an invoice

  1. Legitimate Interests —We have a legitimate interest in using your personal information e.g. to ensure that the content on our website is presented to you and your device as effectively as possible. If this is our reason for using your personal information, we must make sure that our interests do not override yours and you can object to this use of your personal information. We also have a legitimate interest in exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction. Furthermore, we have legitimate interests for conducting marketing campaigns and inform you about our services we believe may be of interest to you via email, SMS or post.

  1. Legal Obligation —Lastly, we have a legal obligation to use your personal information where lawfully requested or required to do so by public authorities.

Our legitimate interests and your right to object

Legitimate Interests means the interests of our company in conducting and managing our business [to enable us to give you the best service/products and the best and most secure experience].

For example, we have an interest in making sure our marketing is relevant for you, so we may process your information to send you marketing that is tailored to your interests. It can also apply to processing that is in your interests as well.

When we process your personal information for our legitimate interests, we make sure to consider and balance any potential impact on you (both positive and negative), and your rights under data protection laws. Our legitimate business interests do not automatically override your interests - we will not use your Personal Data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law).

Whenever we process data for these purposes we will ensure that we always keep your Personal Data rights in high regard and take account of these rights. You have the right to object to this processing. If you wish to do so, please let us know by contacting Please bear in mind that if you object, this may affect our ability to carry out the tasks for your benefit.

How we use your personal information

We use your personal information to:

  • Provide you with the service or information you’ve requested

  • Handle the administration of your payment or confirm orders

  • Deal with any complaints

  • Improve our website and the range of services and products we provide

  • Carry out market research and survey related activities.

  • Contact you with your consent to tell you about latest news, events and personalized suggestions and services and special offers where you have given us permission to do so

How we use your personal information for marketing

By using the information you provide to us, we are able to contact you with specific marketing messages about our services, this may be by post, email, telephone, SMS or social media.

If you have given us your consent to use your personal information for marketing, you have the right to withdraw your consent at any time by contacting, or replying STOP to a text message.

Sharing your personal information

We do not share or sell your personal information to any other company for marketing purposes, and we don’t share any data unless obliged by law.

However, there are several situations where we use trusted suppliers to help us deliver our service to you. To do this, we allow the supplier limited access to the personal data they need to provide their service.

All personal information sent to our trusted suppliers is encrypted. In all cases we require these companies to strictly comply with our instructions and they are not allowed to use your information for their own business purposes. We also require these companies to have sufficient organizational and technical measures in place to ensure the security of your personal information.

We may use suppliers who operate outside of the country of which you are a resident, for example in the United States. These countries may not offer the same legal protection of your personal information as in Italy.

Under some circumstances we may be required to disclose or share your information without your consent, for example if we are required by the police, the courts or for other legal reasons.

Your rights regarding our use of your personal information

You provide us with details of what we can do with your data and have the right to manage your choices as detailed in How we use your personal information for marketing.

You have the following rights:

  • To know that your data is being processed

  • To access a copy of your personal data by making a Subject Access Request (SAR)

  • To have your information corrected if inaccurate

  • To data portability (if applicable)

  • To request that your data be erased, restrict processing, object to processing 

Accessing your Data by Subject Access Request (SAR)

You have the right to request a copy of the information that we hold about you, this is known as a Subject Access Request (SAR). Once we have confirmed your identity, we will provide this to you free of charge within 30 days of your request.

If you would like a copy of some or all of your personal information, please email or write to us using the contact details in this policy. Unless you specify otherwise, we will provide your information electronically.

If we do hold information about you, we will:

  • Give you a description of it

  • Tell you why we are holding it

  • Tell you who it could be shared with

  • Tell you how long we will keep the information

  • If the information was not provided by you, we will give you any available information such as the source of the data

  • Tell you if the information is stored outside of the European Economic Area, and if so what safeguards are in place to protect your personal information

  • Let you have a concise and clear copy of the information

How we keep your personal information up to date

We have a legal obligation to keep the personal information we collect accurate and up to date. You have the right to ask us to correct any inaccuracies in the personal information we hold about you and to restrict the use of your information until it has been corrected.

We keep your information accurate as follows:

  • By giving you the opportunity at any time to contact us to correct or change your information.

  • If you contact us we may ask you to confirm certain details.

  • When we receive undelivered mail or email we will update your personal information accordingly.

We have specific rectification, restriction, objection and erasure policies in place to make sure we respond effectively to such requests.

How we keep your personal information safe

We have a legal obligation under data protection legislation to keep the personal information we collect accurate and up to date. Among other things, it helps us ensure that we do not contact you with inappropriate information and marketing messages and also prevents us from wasting valuable resources on print and postage. You can contact us to correct or change your information by emailing

In addition, when you contact us we may ask you to confirm certain details during that call and, if we receive an undelivered mail or email we will update your personal information to reflect the fact that your data is no longer up to date

How long we keep your personal information

Of the data we process, we retain the data for no longer than 10 years. Where reasonably practicable, data is minimised so as not to be identifiable to the data subject, unless required by law.

We keep your personal information where we have:

  • A legal or regulatory requirement requires that we hold data for a specific time

  • The business has a legal basis to retain data, including data opt-ins, revised opt-ins, renewed consents and for legitimate interests

What to do if you have a complaint about our use of your personal information

If you have a complaint about the information we hold or how we use that information, please contact us by emailing marco @ studiodiconsulenzamarcokastner .com or sending a letter to our postal address.

We will deal with your request promptly and if you are not satisfied with the way your complaint was handled, you can refer your complaint to the Office of the Garante della Privacy ( https:// w

Links to other websites

We link our website directly to other sites. This privacy notice does not cover the links within our site linking to other websites and organizations. We encourage you to read the privacy statements on the other websites you visit.

Changes to this privacy notice

This privacy notice does not provide exhaustive detail of all aspects of our collection and use of personal information. However, we are happy to provide any additional information or explanation using the contact details at the beginning of this privacy policy.

We keep our privacy notice under regular review. This privacy notice was last updated on April 23, 2019.